Comcast outage?
Get your money back!

Don't waste an hour on the phone to claim the outage credit.
We'll do it for you. Your first refund is free!

Get Started

Many Comcast customers experience some kind of outage each month. However they might not know they can claim a credit, don't remember the exact outage dates, or are too busy to call.

We'll do it for you

Our staff will call on your behalf and get the money back as credit for the outage duration. All we need is your name and address on the account and we'll send you an email to confirm once it's done.

Where's my money?

It's your money and we won't touch it. Your refund will be credited directly onto your Comcast account for the next billing cycle. It usually takes 2-3 business days to appear in your account.

And... the first refund is free!

Your first refund is on us. We hope we've gained your trust ๐Ÿ’ช. If you sign up an account, we'll continuously monitor for outages in your area and automatically ask for a refund for a 25% fee. Bottom line โ€“ you don't pay any fees unless you get a refund.

Try our refund service for free

Please fill in the form below. We'll check for past outages that affected your area and get right to work if any is found.

Required for verification over phone. You can look it up here
Thank you!
We will send you an email once we've detected an outage in your area and processed a refund.
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What customers are saying

It's a nice surprise to see credits coming into the account every now and then. Especially when you are living on a tight budget with student loans.

Sofรญa L.
Atlanta, GA

It's nice to have someone get back the money you aren't supposed to be paying.

Rebecca H.
Glenwood Springs, CO

Every time there's an Xfinity outage I feel so helpless and their customer support keep saying it'll be fixed soon and that maybe true half the time. Now at least I can get my money back!

Coleman C.
Jacksonville, FL

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More About Us

Recent Outages

๐Ÿ˜ฉ

Chattanooga
,
TN
37406
Cristen
8/18/19 2:54 pm

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Bowie
,
MD
20716
Nathanial
8/18/19 1:26 pm

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Eastpointe
,
MI
48021
Jodi
8/18/19 12:29 pm

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New Bedford
,
MA
02740
Damon
8/18/19 8:04 am

๐Ÿ‘ฟ

Sebring
,
FL
33870
Giovanni
8/18/19 5:59 am

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Miami
,
FL
33135
Kerri
8/17/19 10:05 pm

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Party On

It's your money. Sit back and let us help you get back the money you shouldn't have to pay.